Charlotte Lattin-Rawstrone is a Psychology Staff Tutor, Associate Lecturer and researcher at The Open University, with research interests in discursive psychology, particularly within education. She also conducts scholarship of teaching and learning within Higher Education, particularly in relation to assessment and feedback in online environments. Previous work involves working in schools, in family support and in substance misuse services. The impact of class and culture on social policy is therefore a key aspect of her research interests.